Shipping & Returns

All fused glass items or Sweet Rock incense items will be shipped within 7 days of receiving an order. If there are any questions or problems you will be contacted via email.

Art of the Soul: Please allow 8-10 weeks from the time the ashes are received for shipping.

Shipping charges will be determined by the weight of the item. Please contact me for actual shipping charges.

All items are guaranteed to be free from defects in craftmanship (see note on fused glass). However if you are not satisfied with your purchase please return it within the first 15 days, if the item is in the same condition as when it was shipped to you a full refund minus shipping charges will be issued to you.

If your item should fail within the first 30 days, through normal wear, the item will be repaired if possible and returned at no additional cost to you. If the returned item shows any signs of abuse, the refund policy is void and no refund will be issued.

Art of the Soul purchases are Not Returnable or Refundable. Every effort will be made to create the item exactly as you order.

Note: Due to the properties of fused glass, the exact size and design may vary and cannot be guaranteed. The small "blemishes" and "imperfections" found in fused glass add character and uncommon beauty.

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